Knowledge Base Search Tips

Phrase Search

Example:

Using quotation marks to define an exact phrase can often yield more relevant results.

For example: a keyword search for [pro tools] will return all entries containing the word “pro” and all entries containing the word “tools”, which may not be that effective if you’re only looking for entries that relate to Pro Tools software specifically. A better approach would be to use quotation marks to define [“pro tools”] as an exact phrase. A phrase search such as this will only return entries that contain the exact phrase “pro tools”, making your search results far more specific your chosen subject.

Note: the keyword search is not case sensitive, so there is no need to capitalize product names.

 
 

Additional Terms

Example:

A “+” symbol, preceded by a space, can be used to define a term that should be included in addition to the main search term or phrase.

For example: a keyword search for [midisport +sysex] will yield entries that contain both the terms “midisport” and “sysex”.

This approach can be combined with phrases as well. For example: [“podcast factory” +setup]

Note: don’t forget to include a space before the “+” symbol, as shown above.

 
 

Excluded Terms

Example:

A “-“ (minus) symbol, preceded by a space, can be used to define a term that your search results should not include.

For example: a keyword search for [audio –usb] will return all entries that contain the word “audio” but do not include the word “usb”.

This approach can be a useful means of disambiguation. For example: if you needed to search for entries pertaining to ReWire, but wanted to filter out entries related to FireWire (which also contains the text string “rewire”), you could search for [rewire –firewire].

This approach can be combined with phrases as well. For example: [“podcast factory” –tutorial].

Note: don’t forget to include a space before the “-“ symbol, as shown above.

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