Support Knowledge Base

M-Audio AIR Hub - Frequently Asked Questions

M-Track AIR Hub

The AIR Hub is a 3-port USB audio playback interface with 24-bit/96kHz resolution for professional monitoring. Audio output can be monitored from two balanced 1/4-inch outputs and a 1/4-inch headphone jack for private listening. The AIR Hub is the ideal way to unite your VI control and audio output in one sleek, all-metal, space-saving solution. This article walks through a number of frequently asked questions about the M-Audio AIR Hub.


Frequently Asked Questions


Does the AIR Hub require drivers?

The AIR Hub is class-compliant with the Mac OSX does not require drivers. Windows 7 and later will require the installation of a proprietary driver that can be downloaded directly from the M-Audio Knowledge Base.

Is the AIR Hub USB bus powered?

The AIR Hub does not require a power supply to function as an audio output device. The unit will power on and route audio from your computer via the USB connection.  

However, in order to use the USB outputs to connect MIDI devices or data storage, the AIR Hub must be connected to the 5V 3A DC power adapter (included with purchase).


What type of USB cable do I use to connect the AIR Hub to my computer?

The AIR Hub can be connected to your computer via USB-C-to-USB-C or USB-C-to-USB-A. Both cables are included with the unit to accomodate your computer's available ports.


Will it work with my Digital Audio Workstation (DAW)?

Yes! Virtually any Mac OSX or Windows DAW that is capable of accessing a USB audio interface will be compatible.


What type of audio outputs does the AIR Hub have?

The Main Outputs can accept two balanced 1/4-inch TRS cables controlled by a large, solid-feeling metal rotary level knob. Additionally, there is a 1/4-inch Headphone Output with independent level control for private listening.


How can I tell if a 1/4-inch cable is balanced (TRS) or unbalanced (TS)?

Balanced 1/4-inch cables are referred to as TRS (tip-ring-sleeve). This is because a TRS cable has 2 signal conductors while a TS (tip-sleeve) cable only has one. You can quickly identify if your 1/4-inch cable is TRS or TS by looking at the physical jack. If you see 2 rings circling the connector then the cable is TRS. Here are some images for reference:

                     TS                                                TRS


How many USB devices can I attach to the AIR Hub?

The AIR Hub has the ability to power up to three USB devices at one time. Hard drives, MIDI keyboards, drum machines, smartphones, and tablets can all be connected and powered through the AIR Hub as long as the DC power supply is connected. 


What software comes with the AIR Hub?

The AIR Hub comes complete with a software package that has everything to get you started. AIR Hub includes:

  • Pro Tools | First M-Audio Edition
  • 20 Avid Effect Plugins
  • Eleven Lite
  • AIR Music Tech Xpand!2
  • 2GB of Touch Loops


Further Technical Support

Whether you are a customer or dealer, if you already own an M-Audio product, or if you just have pre-sales questions, the M-Audio technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.