Support Knowledge Base


VIP - Everything you need to know about Plugin Maps
Included with the VIP software are over 400 Plugin Maps for most VST Instruments (VSTi) on the market today. Plugin Maps give you automatic factory preset importing, automatic category tagging, and automatic controller mapping. Which Plugin Maps are inclu

What plugins can I use with the VIP Software?
The VIP (Virtual Instrument Player) software included with your Akai Pro Advance series, M-Audio CTRL49, and Alesis VX49 controllers gives you immediate access to any virtual instrument in your collection. Virtually any VST Instrument (VSTi) and effect wi

M-Audio BX Subwoofer - Frequently Asked Questions
The M-Audio BX Subwoofer has been designed to integrate seamlessly with M-Audio's M3 series, BX series, or other lines of active studio monitors, extending the low-frequency response of the total monitoring system down to 20 Hz. Moreover, the versatile de

VIP - Frequently Asked Questions
With the VIP (Virtual Instrument Player) software application, your entire VST library is controlled by one application. Included with the Akai Pro Advance, Alesis VX49, and M-Audio CTRL49, VIP puts automatic plugin control at your fingertips. The includ

Mac OS X Yosemite Support
Is my product supported on Mac OSX 10.10 Yosemite?

M-Audio M-Track (MKII) and M-Track Plus (MKII) - Frequently Asked Questions
The M-Audio M-Track (MKII) and M-Track Plus (MKII) are versatile interfaces that are able to accommodate any input, from an electric guitar to a professional condenser mic - and is ideal for on-the-go musicians. This article walks through a number of fre

M-Audio M-Track Eight - Frequently Asked Questions
The M-Audio M-Track Eight is a high quality, eight channel USB audio interface for Mac OSX and Windows computers. In one rack space you have all of the inputs and outputs you'll need for any situation, from recording your band's rehearsals and show to tur

What does it mean for a device to be 'plug-and-play' or 'class-compliant'?
What do the terms 'plug-and-play' and 'class-compliant' mean? A plug-and-play, or class-compliant device is one that doesn't require extra drivers to connect your Windows or Macintosh computer, or to your iPad. These devices use drivers which are built into the host (i.e. the computer or the iPad) operating system.

M-Audio Oxygen (MKIV) Series - Frequently Asked Questions
The M-Audio Oxygen 25 (MKIV), Oxygen 49 (MKIV), and Oxygen 61 (MKIV) are professional pad and keyboard controllers designed for hands-on software control, sequencing, and performance. This article walks through a number of Frequently Asked Questions about

M-Audio Keystation Series - Frequently Asked Questions
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