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Before You Call or E-mail
- Search our knowledge base - You can find, how-to guides, video tutorials, and answers to commonly asked questions, in our knowledge base.
- Download the product manual - Make sure to familiarize yourself with the product and any functions or operations described in the manual.
- Install any available updates - Driver and software update installers are available for download at our website. Be sure to install the latest updates for your product (if applicable).
- Visit our community forums - Here you can ask online questions and exchange ideas and information with other customers.
When calling for help using a product, have your product with you, powered on, connected, and ready to use whenever possible.
Free technical support is included with all M-Audio purchases!
Access to phone support for assistance with installation, setup, and product troubleshooting requires a valid support code. Getting your complimentary support code is quick and easy. M-Audio provides a complimentary support code upon registration. Click here to register your product. A support code is never required for registration help, or authorization assistance.
Contact Us By Email
Our highly trained support team will help you find solutions to your technical questions. We can also help you with warranty claims, registration help or authorization assistance.